Accessibility Statement
HC Chalet & Genuss GmbH aims to provide everyone with the easiest possible access to the LIHA website. The design adheres to the Austrian Accessibility Act (BaFG).
This statement applies to the LIHA Soulful Places website at liha-places.at, including its language versions and the linked functions for inquiries, bookings, and vouchers.
Description of Service
The website presents the LIHA Boutique Apartments, Chalets, and Lodge in Radstadt. Information is provided on stays, offers, the restaurant, wine bar & bistro, as well as leisure activities in Radstadt and the Salzburg Sportwelt.
Accommodations can be selected, non-bindingly inquired about, and booked online via the integrated booking software. Vouchers can be purchased through a linked shop. Table reservations are currently accepted by phone.
The website is accessible via common browsers on computers, tablets, and smartphones. Support can be requested by phone or email if needed.
Compliance Status
According to the current assessment, the website is partially accessible. The benchmarks for technical development are the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, and the relevant requirements of the European standard EN 301 549. Full compliance with all requirements has not yet been demonstrated.
Measures to Improve Accessibility
The technical implementation takes into account, among other things:
- structured content with headings and designated page areas
- specification of the respective page language
- a skip link to the main content
- keyboard control and focus markers for navigation
- focus management and closing via the Escape key in navigation, overlays, and the consent manager
- hiding concealed areas from keyboard operation
- labels for form fields and controls, as well as feedback for incorrect entries in the inquiry form
- a display adapted to different screen sizes
Accessibility will be considered in further technical and editorial changes. Remaining obstacles are to be gradually reduced.
Content Not Fully Accessible
Online Booking and External Services
The external HUGO booking software is used for online bookings; voucher sales are handled via a linked shop. The full operability of these services with a keyboard and screen reader was not tested as part of the preparation of this declaration. Therefore, limitations in selection fields, forms, or feedback cannot be ruled out. Improvements to external applications may require the cooperation of the respective provider.
If you experience difficulties using these services, support for inquiries, bookings, vouchers, and reservations can be requested by calling +43 (0)676 5560360 or emailing [email protected].
Disproportionate Burden
No disproportionate burden is currently claimed for the limitations mentioned here.
Preparation of This Declaration
Prepared on October 29, 2026. This is based on a limited technical review of the theme implementation and selected publicly accessible pages. A comprehensive WCAG audit, particularly with various screen readers and all steps of the external booking and purchasing processes, was not conducted.
Status of this declaration: October 29, 2026.
Feedback and Contact
Barriers and difficulties in using the website can be reported using the contact details provided below. Information can be requested in another accessible format if needed. For processing, the affected page address and as precise a description of the difficulty as possible are helpful. Additionally, information about the device, browser, and assistive technologies used can be provided.
HC Chalet & Genuss GmbH
Moosbühel 7
5550 Radstadt
Austria
Phone: +43 (0)676 5560360
Email: [email protected]
Incoming feedback will be reviewed. Timely responses and appropriate support are aimed for.
Market Surveillance Authority
Digital barriers within the scope of the BaFG can be reported to the Social Ministry Service.
Market Surveillance Authority for Digital Accessibility
Sozialministeriumservice
Landesstelle Oberösterreich
Gruberstraße 63
4021 Linz
Further information and access to report a barrier are provided by the Sozialministeriumservice – Market Surveillance Digital Accessibility.
